Welcome to the Vera Bardley website (hereinafter referred to as “we” or “Company”). Before you use our services, please read the following terms and conditions (hereinafter referred to as “Terms”) carefully, which apply to your access and use of our website, purchase of goods and other related services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please stop using our website immediately.
- Terms of Use
Eligibility: You must be at least 18 years old or have the consent of your legal guardian to use our website. If you are under 18 years old, you need to obtain the consent of your guardian to use this website.
Account Registration: When using certain services (such as shopping), you may need to create an account. You need to provide accurate and complete information and keep your account information up to date. You are responsible for the security of your account and are responsible for all activities conducted through your account. - Goods and Orders
Product Description: We try our best to ensure that the descriptions and images of all products are accurate, but there may be differences due to factors such as display devices and shooting angles. We are not responsible for errors in product descriptions, prices or images.
Order processing: All orders are subject to confirmation by us and payment processing before they can be completed. Submission of an order does not constitute the formation of a contract until we confirm your order by shipping.
Price changes: Product prices may change at any time. We will try to ensure timely updates, but we are not responsible for price errors. If the price of a product changes, we will notify you before processing the order. - Payment
Payment methods: We accept a variety of payment methods, such as credit cards, Alipay, WeChat Pay, etc. All payment information is securely processed through a third-party payment platform.
Payment security: We take reasonable security measures to protect your payment information, but we are not responsible for payment information leakage caused by uncontrollable factors such as cyber attacks and third-party operations. - Shipping and delivery
Delivery methods: We provide standard and expedited delivery options, and the delivery time depends on your region. The specific delivery fee will be displayed at checkout.
Shipping risks: Once the product is shipped, all transportation risks and responsibilities will be transferred to you. If the product is lost or damaged during transportation, please contact us in time for processing. - Returns and exchanges
Return policy: We accept returns of eligible products. Return requests must be submitted within 7 days of delivery of the product, and the product must be unused and in its original packaging. For the specific return process, please refer to our Return Policy.
Return costs: If the return is due to product quality problems, we will bear the return shipping costs. For other reasons, the shipping costs are borne by the customer. - Intellectual Property
Copyright and Trademarks: This website and all content, including but not limited to text, images, trademarks, logos, etc., are the property of Vera Bardley or its partners and are protected by copyright and trademark laws. You may not copy, modify, disseminate or otherwise use these contents without permission.
User Content: If you post comments, feedback or other user content on this website, you agree to grant us a global, perpetual, irrevocable right to use it, including but not limited to use it on the website, social media and marketing materials. - Restrictions on Use of the Website
Prohibited Conduct: You agree not to use this website in any illegal, immoral or infringing manner. You may not use this website to conduct any destructive, offensive, false advertising or other acts.
Website Interruptions: We have the right to suspend or terminate part or all of the website services at any time without prior notice. We are not responsible for any loss or inconvenience caused by this. - Disclaimer
Service availability: We try to ensure the continuous availability and stability of the website, but we do not guarantee that the website will be uninterrupted or error-free, and we are not responsible for service interruptions caused by technical failures, server problems, etc.
Goods and services: We do not guarantee that all products will meet your personal needs or expectations. Goods and services are limited to the current conditions and are not provided with any form of warranty. - Limitation of liability
Indemnity: To the extent permitted by law, we will not be liable for any direct or indirect losses arising from the use of this website. If you breach these terms and conditions and cause losses to us or any third party, you agree to indemnify all costs and liabilities incurred.
Force majeure: Neither party shall be liable to the other party if we are unable to perform the contract or the service due to force majeure events (such as natural disasters, war, terrorist activities, changes in laws, etc.). - Privacy Policy
Our privacy policy covers how we collect, use and protect your personal information. Please refer to our privacy policy for more information. - Modification of terms
We reserve the right to modify these terms and conditions at any time. The revised terms will be posted on the website and will take effect immediately. Your continued use of the website constitutes acceptance of the revised terms. - Applicable Law and Dispute Resolution
Applicable Law: These Terms and Conditions shall be governed by the applicable national and regional laws.
Dispute Resolution: In the event of a dispute, the parties shall resolve it through friendly negotiation. If the negotiation fails, the dispute shall be submitted to the court in our location for arbitration. - Contact Us
If you have any questions about these Terms and Conditions or need further information, please contact us as follows:
Email: support@verabardley.xyz
Phone: +1219-778-4900
Thank you for choosing Vera Bardley, we look forward to providing you with quality products and services!