Vera Bardley (hereinafter referred to as “we” or “the Company”) is committed to protecting your privacy. We will strictly abide by relevant laws and regulations to ensure the security of your personal information. Please read the following privacy policy carefully before using our website and services to understand how we collect, use, store and protect your personal information.
- Information We Collect
When you visit, register, purchase goods or interact with us, we may collect the following types of information:
Personal information: such as name, email address, contact number, mailing address, billing address, etc.
Payment information: such as payment method, credit card information, etc. (processed through a third-party payment platform).
Usage data: such as your IP address, browser type, device information, access time, browsed pages, etc.
Communication records: such as your conversation records with our customer service, feedback or survey responses, etc.
- How We Use Your Information
The information we collect is mainly used for the following purposes:
Processing orders and providing services: such as processing your orders, delivering goods, confirming payment information, etc.
Customer support: used to answer your questions, handle returns and exchanges, provide after-sales service, etc.
Promotion and Marketing: Send you product updates, promotions and news (you can opt out at any time).
Improve website experience: Analyze website usage and improve our services, products and user experience.
Legal obligations: Perform our obligations or protect our legal rights and interests in accordance with laws and regulations.
- How we protect your information
We take reasonable technical and management measures to ensure that your personal information is effectively protected. These measures include but are not limited to data encryption, secure payment channels, access control, etc. We regularly review information security and take appropriate protective measures to prevent unauthorized access, disclosure, modification or destruction of your information. - How we share your information
We will not sell or rent your personal information to any third party, but we may share your information with third parties in the following circumstances:
Service providers: We will share your information with third-party service providers (such as payment processing, logistics companies, etc.) to complete order processing and provide services.
Legal requirements: If the law, court or government requires us to disclose your information, we will provide it in accordance with the law.
Business transfer: If the company undergoes a merger, acquisition or asset transfer, your personal information may be transferred with the transaction.
- Your rights
You have the following rights under applicable law:
Right of access: Request access to your personal information held by us.
Right of correction: Request that we correct inaccurate or incomplete personal information.
Right of erasure: In certain circumstances, you have the right to request that we delete your personal information.
Right to restrict processing: In certain circumstances, you can request that we restrict the processing of your personal information.
Right to data transfer: You have the right to transfer your personal information to another service provider.
Withdrawal of consent: If you have consented to our processing of your personal information, you can withdraw your consent at any time.
You can exercise these rights by contacting us.
- Third-party websites
Our services may contain links to third-party websites. We are not responsible for the content, privacy policies or practices of these websites. Please read their privacy policies carefully when visiting these websites. - Children’s privacy
Our services are not intended for children under the age of 13, and we do not intentionally collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal information from children under the age of 13, we will delete the relevant information immediately. - Updates to the Privacy Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on our website and will take effect immediately. Please check back regularly to see the latest version. - Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: support@verabardley.xyz
Phone: +1219-778-4900
Thank you for trusting Vera Bardley, and we will continue to be committed to protecting your privacy and providing you with better services.